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IMPACT OF QUALITY OF WORK LIFE ON BURNOUT & JOB SATISFACTION AMONG FEMALE MEDICAL & PARAMEDICAL STAFF IN PUBLIC AND PRIVATE HOSPITALS IN PUNJAB

Abstract

Abstract: Five dimensions of the quality of working life were measured to find out the relationship of quality of work life, burnout & job satisfaction among Female Medical & Paramedical Staff in Public and private hospitals (384). Burnout was measured by emotional exhaustion, depersonalization and personal accomplishment from the Maslach Burnout Inventory (MBI). Job satisfaction divided into two parts named level of Career satisfaction and level of Life Satisfaction. Some demographic variables were also included in the analyses. The result shows the great effect of psychological job demands on burnout in Public hospitals. The impact of the other five indexes (Home Life, Work Design, Work context, Work World, Overall QWL) on burnout and Job satisfaction were different in these two medical sectors. Still variables had some impact on burnout and Job satisfaction in both the Public and Private hospitals. Age turned out to be a complicated factor in relation to burnout.Keywords: Demographic variables, Quality of work life, Job satisfaction, Burnout, and Job-Characteristics.

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